We are here to help. Reach out through whichever channel suits you best and a member of our team will get back to you.
Contact details
- Email: [email protected]
- Phone: +1 3533459439
- Mail: 1455 NW Lakehill Cir, Silverdale, WA 98383
Customer support hours
Monday to Friday, 8:00am – 4:00pm Pacific Time. Messages received outside these hours are answered the next business day.
Order questions
Have your order number ready – it is in your confirmation email and starts with the year it was placed. For questions about a shipment already on its way, include the tracking number so we can look it up straight away.
Returns and exchanges
Start with our Returns & Exchanges page – it explains the 30-day window, what qualifies, and how to send an item back.
Wholesale and bulk orders
Gyms, teams, and retailers can apply through the Wholesale Application page.
Accessibility
If you have difficulty using any part of this site, please tell us which page and what went wrong – see our Accessibility statement for details.